Local Pick Up in Melbourne

Need to get your device FAST? We offer a simple, easy and FREE Pickup service for customers located in the city of Melbourne.

• Payment must be made prior to picking up the device
• All you need to do is place your order online and select the "Pickup" payment method
• Your order will be prepared within 2 hours of it being placed through our website. Once the order is ready we will send out an email and text message to let you know that your device is ready to be picked up.

• Pick up times are available Monday to Friday from 10am to 5:45pm (Excluding public holidays).
• Any orders placed after 3:30pm will not be available for same day pickup.
• Orders will be held for a period of 72 hours for your convenience.
We are located in Little Collins Street, Melbourne (Address will be given out once the order has been placed)


Shipping Terms and Condition

Need your device really quick? If you order a device before 12:30pm (AEST), we can ensure you that your device will be despatched on the SAME DAY.

We have free (regular mail) shipping that ships from anywhere in Australia. We can also ship to any PO BOX or street address.

Or you can opt for the express option where you can expect your new device to arrive within 3-7 business days. NOTE: It may take longer for WA and rural areas.

We use Australia Post for regular shipping, and Express post or courier for express option.

Within 24 hours of your device being shipped, you should receive an automated email via Australia post with your tracking number. You may track your package by visiting the AusPost Tracking page and enter your tracking number.

Note: Free shipping does not include insurance, we recommend purchasing a shipping method with insurance for that peace of mind. The delivery times start the day after dispatch and do not include processing time for your order. For additional information regarding postage times, please visit the Australia post page here.